Frequently Asked Questions
How often should I use HeatHeal, and is it safe for daily use?
Yes, it's safe for daily use. We recommend 15-20 minutes per session, once or twice a day.
Will it fit my ankle?
The wrap uses adjustable straps, so it fits most ankle and foot sizes comfortably and securely.
Can I walk around while wearing it?
It's designed for use while sitting or resting -- heat and vibration work best when your foot is still, so we recommend using it while relaxing rather than walking or standing.
How long does the battery last, and how do I charge it?
HeatHeal is rechargeable via USB, so there's no cords tying you to an outlet during use -- just charge it between sessions.
How quickly will I feel something?
You'll feel the heat and vibration start working within the first few minutes of turning it on. How your pain or stiffness responds varies person to person and depends on what you're using it for.
Will this help with plantar fasciitis specifically?
Many people use HeatHeal to ease plantar fasciitis discomfort, especially that stiff, sharp feeling first thing in the morning. It's a comfort and relief tool, not an overnight fix -- consistent daily use tends to work better than occasional use.
What if it doesn't work for me?
You have 30 days from the day you receive HeatHeal to try it. If you're not satisfied, contact us and we'll issue a full refund -- no complicated conditions.
Is this a medical device?
No. HeatHeal is a heat and vibration therapy wrap intended for general comfort and relaxation -- it's not intended to diagnose, treat, cure, or prevent any medical condition.